Introduction
Training Needs Analysis (TNA) helps organizations identify skill gaps before designing learning programs. Survey questions are an essential tool to gather structured data from employees, managers, and stakeholders. This article provides grouped examples of survey questions to guide effective TNAs.
Survey Question Categories
Role and Tasks
- What are the three most critical tasks in your role?
- Which tasks do you feel least confident performing?
- What new responsibilities do you expect in the next 6 months?
Skills and Knowledge
- Rate your confidence in using [system/tool/process]
- Which skills would improve your performance immediately?
- What training topics would make you more effective in your role?
Blockers
- What prevents you from completing tasks efficiently?
- Which barriers (time, tools, processes) limit your learning?
Business Impact
- What mistakes have the biggest impact on business results?
- Which customer or compliance outcomes are most at risk?
Conclusion
Using TNA survey questions ensures training aligns with business needs. Well-structured questions uncover hidden gaps and prioritize learning programs for maximum impact.