Design

Learning in the Flow of Work

Overview of learning in the flow of work with tools, methods, and benefits.

Introduction

Learning in the flow of work provides resources and guidance at the moment of need. It reduces disruption and supports productivity.

Tools and Methods

  • Contextual help widgets
  • Searchable knowledge bases
  • Chatbots and AI assistants
  • Embedded microlearning in software

Benefits

Employees save time, reduce errors, and feel supported. Organizations benefit from faster adoption of tools and processes.

Conclusion

Learning in the flow of work is about convenience and timing. When support is delivered seamlessly, learning becomes part of performance.

Published 2025-09-01

More

See all articles or try the ROI calculator.

Related

Glossary