Introduction
Choosing an eLearning vendor is a high-stakes decision. The right partner can accelerate program delivery, while the wrong one creates headaches. This guide provides a checklist and sample questions.
Evaluation Criteria
- Content quality and relevance
- Technical compatibility (SCORM, xAPI, mobile)
- Customer support and SLAs
- Pricing and licensing models
Questions to Ask
Ask vendors to demonstrate reporting capabilities, integration with HR systems, and customization options. Request case studies with organizations like yours.
Conclusion
A structured vendor evaluation process saves time and avoids costly mistakes. Document scores and feedback consistently across options.